Shipping policy

Shipping Rates and Costs: 

The cost of shipping is nine fifty ($9.50 CAD). We do not ship products outside of Canada, if you make an international purchase we reserve the right to cancel your order and to provide a refund. We offer free shipping to customers who spend one hundred dollars ($100 CAD) or more. Free shipping will be provided to residents of Niagara Ontario.

Shipping Methods and Delivery Times:

We offer different methods of shipping. We can provide expedited delivery at an increased cost of shipping for the customer. We may personally deliver the products if it is within city limits of our physical location which allows for same-day or next-day delivery. Personal delivery will be for customers who spend a minimum of one hundred dollars ($100 CAD) on products and the customer will not have a delivery fee.  We aim to have a maximum of 2 weeks delivery time. 

Shipping Restrictions:

We do not ship products outside of Canada. We will not mail food or beverage products, they are on the website for customer product knowledge, or to purchase for pick up. 

Missing or Lost Packages:

If for some reason your package does not get delivered or is lost in the mail simply contact us and we will either issue a refund or send you another package. Proof of purchase will be required. 

Returns or Refunds:

Customers are responsible for the cost of shipping items they wish to return, or exchange. It will take up to ten (10) business days to issue your request.